HighPoint Grove Properties – Terms & Conditions

Last Updated: April 2026

Important Notice

By booking a stay, you agree to review and accept the property-specific Rental Agreement associated with your reservation. This agreement contains important details regarding cancellations, house rules, fees, and stay requirements and will govern your stay.

Welcome

Welcome to HighPoint Grove Properties. These Terms & Conditions outline the general guidelines for using our website and booking our properties. By using this site or making a reservation, you agree to the terms below.

Reservations

All reservations are subject to availability and are confirmed once payment has been successfully processed.

The individual making the reservation must be at least 25 years old and must remain present at the property for the duration of the stay.

Property-Specific Rental Agreements

Each property managed by HighPoint Grove Properties is governed by its own Rental Agreement, which is presented during the booking process.

This agreement includes details such as:

• Payment terms

• Cancellation policies

• Occupancy limits

• House rules

• Fees, taxes, and security deposits

By completing your reservation, you agree to the Rental Agreement for your selected property.

Pricing, Fees & Taxes

Rates vary based on season, demand, and availability.

All applicable fees and taxes are displayed prior to confirming your reservation.

Use of Property

Our homes are intended for residential use and relaxation.

Parties, events, and unauthorized gatherings are not permitted unless approved in writing.

Guests are expected to respect the property, neighbors, and all local regulations during their stay.

Guest Responsibility

Guests agree to:

• Maintain the property in good condition

• Follow all house rules and local regulations

• Report any issues promptly during their stay

Limitation of Liability

HighPoint Grove Properties is not responsible for accidents, injuries, or loss of personal belongings during your stay.

Right to Refuse Service

We reserve the right to refuse service or cancel reservations in cases of:

• Policy violations

• Misuse of the property

• Safety or security concerns

Guest Communications (Email & SMS)

By providing your contact information and making a reservation, you consent to receive communications related to your stay via email and/or SMS (text message).

These communications may include:

• Booking confirmations

• Check-in and access instructions

• Stay updates and reminders

• Customer support responses

SMS Messaging Terms

• Message frequency will vary based on your interaction with us

• Message and data rates may apply

• You can opt out at any time by replying STOP

• After opting out, you will receive a confirmation message and no further SMS messages will be sent

• For assistance, reply HELP or contact us at info@highpointgroveproperties.com

• Mobile carriers are not liable for delayed or undelivered messages

Data Privacy & SMS Compliance

• Customer data is not shared with third parties for marketing or promotional purposes

• Mobile opt-in data and consent are never shared with any third party for any purpose

• Any data sharing referenced elsewhere excludes SMS opt-in information

Privacy

For additional details on how your information is collected and used, please review our Privacy Policy.

Governing Terms

In the event of any conflict between these Terms & Conditions and a property-specific Rental Agreement, the Rental Agreement shall control.